Privacy Policy
Effective Date: August 21, 2026
Southern Tree Solutions (“Southern Tree Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting SouthernTreeSolutionsFL.com, requesting a free estimate, contacting us, or using our services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
1. Information We Collect
We may collect personal information that you voluntarily provide through our website, estimate request forms, telephone calls, emails, text messages, or other communications.
This information may include:
- Name
- Email address
- Telephone or mobile number
- Service address or property location
- Information about the tree or property services you are requesting
- Preferred method of contact
- Information submitted through our Free Estimate form
- Communications between you and Southern Tree Solutions
- Any other information you voluntarily provide
We may also automatically collect certain technical information when you visit our website, such as IP address, browser type, device type, referring pages, pages visited, and general website usage information.
2. How We Use Your Information
Southern Tree Solutions may use the information collected to:
- Respond to inquiries and Free Estimate requests
- Contact you regarding requested services
- Schedule estimates, appointments, and services
- Provide estimates, proposals, invoices, and service-related information
- Send appointment confirmations and reminders
- Communicate regarding ongoing or completed work
- Provide customer service
- Improve our website, services, and customer experience
- Maintain business and transaction records
- Prevent fraud or misuse of our website
- Comply with applicable laws and legal requirements
3. Free Estimate Requests
When you submit a Free Estimate request through our website, you authorize Southern Tree Solutions to contact you regarding your request using the contact information you provide.
Depending on the contact information and consent you provide, we may respond by telephone, email, or text message.
Submitting a Free Estimate request does not obligate you to purchase services from Southern Tree Solutions.
4. SMS/Text Message Communications
If you provide your mobile telephone number and consent to receive text messages from Southern Tree Solutions, you may receive SMS/text messages related to your inquiry, estimate request, appointments, scheduling, service updates, follow-ups, and other communications related to the services you requested.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. You may reply HELP for assistance.
Consent to receive SMS/text messages is not a condition of purchasing any goods or services from Southern Tree Solutions.
We will not sell, rent, or share your mobile telephone number or SMS consent information with third parties or affiliates for their marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Email Communications
If you provide your email address, we may use it to respond to your inquiry, provide estimates, send service-related communications, schedule appointments, or communicate information relevant to your relationship with Southern Tree Solutions.
Where applicable, marketing emails will include a method for unsubscribing from future promotional communications.
6. How We Share Information
Southern Tree Solutions does not sell or rent your personal information.
We may disclose information to trusted service providers when reasonably necessary to operate our business, website, communications systems, scheduling systems, payment systems, or other services. These providers are expected to use the information only for the services they perform on our behalf.
We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our rights, customers, employees, property, or the public.
SMS opt-in data and consent will not be sold or shared with third parties for their marketing or promotional purposes.
7. Cookies and Website Technologies
SouthernTreeSolutionsFL.com may use cookies and similar technologies to operate the website, understand website traffic, improve functionality, and measure website performance.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect some website functionality.
8. Third-Party Services and Links
Our website may use or link to third-party services, such as mapping services, payment providers, analytics platforms, scheduling systems, social media platforms, or other websites.
Southern Tree Solutions is not responsible for the privacy practices of independently operated third-party websites or services. We encourage you to review their privacy policies before providing personal information.
9. Data Security
We take reasonable administrative and technical measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.
10. Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and service records, comply with legal obligations, resolve disputes, and enforce agreements.
11. Children’s Privacy
Our website and services are intended for adults seeking tree and property-related services and are not directed toward children under the age of 18.
We do not knowingly collect personal information from children under 18 through our website.
12. Your Privacy Choices
You may contact Southern Tree Solutions to request that we update or correct personal information you have provided.
You may also request to stop receiving promotional communications. SMS recipients may opt out of text messaging at any time by replying STOP.
Certain information may need to be retained when required for legitimate business, contractual, accounting, or legal purposes.
13. Changes to This Privacy Policy
Southern Tree Solutions may update this Privacy Policy periodically to reflect changes in our website, services, business practices, or applicable requirements.
Changes will be posted on this page with an updated effective date.
14. Contact Southern Tree Solutions
If you have questions about this Privacy Policy or our privacy practices, please contact:
Southern Tree Solutions
10530 Crotty Ave
Hastings, FL 32145
Phone: 904-402-7711
Email: Info.SouthernTreeSolutions@gmail.com
Website: SouthernTreeSolutionsFL.com